No‑code configuration
Define tools, knowledge, prompts, and access rules in minutes. LoomX handles orchestration, logic, and permissions — no AI team needed.
What we do
We embed a conversational AI agent directly inside your product. It understands your product’s internals, talks to your users in natural language (text or voice), and does the work for them by calling your APIs securely on their behalf.
- Inside your UI: a native assistant panel that feels part of your product.
- Understands your product: tools, knowledge, prompts, and access rules you control.
- Text or voice: users can type or talk; the assistant handles multi‑step tasks.
- Actions via APIs: creates tickets, runs reports, changes settings—whatever your APIs allow.
- Personal to each user: respects roles and permissions; audits every action.
User
LoomX assistant
Your APIs
Why LoomX
Users struggle to extract value from sophisticated systems. Companies respond by pouring time and money into building custom agents to solve this—only to end up with solutions that are expensive to build and maintain.
The shift is similar to the move of businesses from maintaining on‑premise servers to adopting the cloud: instead of every company building its own custom agent, they will rely on platforms like LoomX that provide secure, scalable assistants out of the box.
- Faster adoption & happier users
- Lower support costs & fewer tickets
- De‑risked roadmap — ship value in days
Key features
Action‑ready agents
Natural language → real product actions. Execute tasks securely on behalf of users, not just answer questions.
Enterprise‑grade security
Built for SOC2, GDPR, and PII protection with full audit trails. Principle‑of‑least‑privilege by default.
Seamless embedding
Add the assistant directly into your UI without rebuilding infrastructure or pipelines.
Works with your stack
Connect to your APIs, workflows, and permissions. Keep your backend logic — LoomX fits in.
Scales with you
Multi‑tenant ready, observability built‑in, and a roadmap for fine‑grained policy controls.
How it works
1
Connect your product
Upload APIs, internal knowledge, access rules, and prompts using the LoomX customer management dashboard.
2
Customize the agent
Define what your agent knows and does. LoomX auto‑generates the rest of the configuration and execution logic.
3
Embed & launch
Add the assistant into your product UI — ship value in days, not months.
Examples
Real tasks, real actions — not just answers.
SaaS Admin — Provision a user
User says: “Add Jordan Murphy to the Sales team, standard license, SSO only.”
- Validate identity & policy
- POST /users • /groups/sales • /licensing
- Send welcome email
Outcome: User provisioned with correct roles.
Analytics — Revenue report
User says: “Show Q2 revenue by region and email me the chart.”
- SQL on warehouse
- Create chart & export PDF
- Email to requester
Outcome: Visual report in inbox.
Support — Reset permissions
User says: “Grant viewer access to customer ACME on Project Phoenix.”
- RBAC check
- PATCH /projects/:id/permissions
- Write audit & post Slack summary
Outcome: Access updated with full audit trail.
Bring AI to your product — without the overhead.
Tell us a little about your use case and we’ll reach out with a tailored demo.
What teams say